1. What does an independent cleaning audit involve?
We carry out a thorough inspection of your premises—offices, residential communal areas, and other contracted spaces—based on a consistent scoring system. Each key cleaning aspect is assessed, graded, and supported with detailed observations and improvement points.
2. Who can benefit from your services?
Our audits are designed for cleaning companies who want to demonstrate quality to their clients, and for businesses, housing associations, or facilities managers who want to ensure they’re receiving the cleaning service they pay for.
3. Are your inspections truly independent?
Yes. MFN Cleaning Inspectors has no affiliation with any cleaning provider. We are completely independent, ensuring unbiased, objective assessments every time.
4. When do inspections take place?
Inspections are generally scheduled for the day after cleaning is completed, to ensure a realistic snapshot of the service standard.
5. What happens if access is not granted on the inspection day?
It is the cleaning company’s responsibility to notify key residents, building officers, or the client that an audit will be taking place. If access is refused or unavailable, a basic call-out charge will apply.
6. What credentials does MFN Cleaning Inspectors have?
Our team brings over 30 years’ experience in commercial cleaning, having previously operated a successful company with ISO 9001, 14001, and 18001 accreditation, and long-standing contracts with major housing associations.
7. Do you offer one-off audits or monthly packages?
Both.
We offer one-off audits starting from £25, and discounted monthly packages after the initial inspection—for clients who want ongoing quality control.
8. Will I receive a written report?
Yes. Every audit includes a comprehensive report detailing:
• Area-by-area scores
• Graded performance levels (Immediate Remedy, Needs Improving, Doing Well, Excellent)
• Practical recommendations
• Visual documentation (if required)
9. Can audits help us identify underperforming staff?
Yes. Our audits are designed to highlight strengths and weaknesses across cleaning teams. They help you identify key employees maintaining your standards—as well as those who may be dragging the quality down.
10. How do I book an inspection?
You can contact us directly via:
📧 info@mfncleaninginspectors.com
Or visit https://mfncleaninginspectors.com